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Assessor

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1. How is property valued?

The Assessor assigns a Real Market Value (RMV) to every property in the county. With the implementation of Measure 50 there is no longer a pre-established cycle for reappraisal. Statistical indicators from a variety of sources, including information derived from sales verifications, provide the basis for changes made to various market areas throughout the county. However, properties that have changed and new construction are appraised for the appropriate assessment year to reflect the changes.

2. What value do I pay taxes on?

Your taxes are calculated on the Assessed Value (AV) of your property. The AV is the lower of the RMV and the Maximum Assessed Value (MAV).

3. Why do I have improvements (changed to structures in 2012) on my tax statement when I have made none to my property?

Improvements are houses, garages, sheds, fences, and other types of structures.

4. How are my taxes calculated?

Property taxes are based on a tax rate per $1,000 of assessed value. The rate is comprised of several different taxing districts that vary depending on the location of your property. Each district has an individual tax rate and the consolidated tax rate combines the rates for the various taxing districts in that area.

5. Why did I get two tax statements when I only have one piece of property?

Your property is in two different code areas and has been split for tax purposes only. Part of your property may be in a fire district, within city limits or even different school districts. A comparison of the two statements will show the different districts in which your property is located.

6. How do I change my mailing address?

Address changes must be made in writing and signed by the owner of record. You may call the office at 541-440-4222 and request an address change form, print one from our website or put all pertinent information in a letter and mail to our office.

7. How do I change an incorrect situs address on my account?

The situs address is assigned by the Planning Department. Please contact them at 541-440-4289 for assistance.

8. What do I need to do to add my new married name to my tax account?

You can record a deed from yourself (old last name) to yourself (new last name) or you can fill out an owner request form from our office and we will add your new last name to the account. However, we will also show your previous last name, as that was the name used at the time the property was acquired.

9. How do I remove my deceased spouse's name from my tax account?

Bring in a copy of the death certificate to our office or have an original copy filed with the Clerk’s office. Call the Clerk’s office at 541-440-4324.

10. How does ownership change?

Ownership is generally changed via a document recorded with the County Clerk’s office. Call the Clerk’s office at 541-440-4324 for more information. We receive copies of those recordings and identify the property being transferred from the legal description on the deed and check the title of record with the new document. Allow approximately four weeks for changes to appear in our records.

Ownership can also be changed through a court action:

• Divorce - Bring in or mail a copy of the Final Decree and if applicable the Property Settlement Agreement.
• Lawsuit - Bring in or mail a copy of the Final Decree, Order or Judgment, signed by the judge.
• Probate - Bring in or mail a copy of the Final Decree of Distribution.
• Small Estates - Bring in or mail a copy of the Affidavit or Heirship and the death certificate.

11. What is Urban Renewal?

Urban Renewal is a way for a city or county to clean up blight.

12. How does Urban Renewal work?

The Oregon Constitution allows the Legislature to set up a system to finance urban renewal. This law gives each city and county the ability to activate an urban renewal agency with the power to propose and act on plans and projects to remove "blight." Examples of blight include buildings that are unsafe or unfit for occupancy or the existence of inadequate streets. The area where the work is to be done is known as a "plan area."

13. How is urban renewal funded?

An Urban Renewal Agency establishes a plan area and sets a frozen value for that plan area. Subsequent increases in property value are referred to as ’excess value’. The excess value is what the Urban Renewal district receives taxes on. In essence, it is a shifting of tax from other taxing districts in the plan area to Urban Renewal Agencies.

14. What is the Local Option Tax?

Most taxing districts are allowed to ask voters for temporary taxing authority above the permanent rate limitation. (This type of authority is not available to education service districts.) This authority is known as "local option taxes." Local option taxes are limited to five years for operations and 10 years for capital construction purposes.

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Cartography

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1. What does the Cartography Department do?

The Cartography Department of the Assessor’s office is the record keeper for the ownership of all property in Douglas County, the plat map maintenance of those ownership boundaries and the taxing districts they are located in.

2. What do I need to do to add my new married name to my tax account?

You can record a deed from yourself (old last name) to yourself (new last name) or you can fill out an owner request form from our office and we will add your new last name to the account. However, we will also show your previous last name, as that was the name used at the time the property was acquired.

3. My spouse is deceased and I need to remove his (her) name from my tax account?

To remove a deceased person’s name from your account, that person must have held the title with someone else with the right of survivorship. The death certificate must be recorded with the County Clerk’s Office.

4. How does ownership change?

Ownership is generally changed via a document recorded with the County Clerk’s office. Call the office at 541-440-4324 for more information. We receive copies of those recordings and identify the property being transferred from the legal description on the deed and check the title of record with the new document. Allow approximately four weeks for changes to appear in our records. Ownership can also be changed through a court action:

• Divorce - Bring in or mail a copy of the Final Decree and if applicable the Property Settlement Agreement.
• Lawsuit - Bring in or mail a copy of the Final Decree, Order or Judgment, signed by the judge.
• Probate - Bring in or mail a copy of the Final Decree of Distribution.
• Small Estates - Bring in or mail a copy of the Affidavit or Heirship and the death certificate.

5. Why did the ownership change on my real property account and not the Manufactured Structure account?

Manufactured Structure ownership is changed via notification from the Department of Consumer and Business (DCB).

6. I filed a boundary line adjustment survey. Why doesn't the map reflect it?

We do not automatically work surveys that are filed with the Surveyor’s office. Once you have filed the survey, you need to fill out an owner request form in order for us to process the boundary adjustment.

7. Why doesn't the Planning Department recognize my tax lot as a buildable lot?

Assessment tax lots are based on ownership and mapping and are not necessarily a legal lot of record.

8. Why is the road leading to my property not shown on your map? It has a name on it?

It is probably only an easement. The Assessor’s office does not generally show easements on our maps.

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Clerk - Elections - Political Parties & Precinct Committee People

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1. What is a Precinct Committee Person, also known as PCP?

Per ORS.248.015 (1) A precinct committeeperson shall be a representative of the major political party in the precinct. A PCP is a link between the political party and the voters in a local election district.

2. Who can be a precinct committee person?

According to ORS 248.015 (4) A member of the major political party who has been a member of that party for 180 days before the primary election may be elected....

3. Where are the forms to become a PCP?

Click here to find the links and forms

4. How long is the commitment?

PCPs are elected every two years, this occurs on the even years, during the primary election. This is a way to get involved in your party, and your community without a long term commitment.

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Environmental Health - Bites & Exposures

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1. How do I report an animal bite?

To report an animal bite or exposure, please contact Douglas County Animal Control at 541-440-4327.

Reports should be made to the patient’s local health department. Health-care practitioners can use the confidential disease reporting form (PDF). Laboratories are required to keep a log of reports.

For more information on rabies, visit the Centers for Disease Control and Prevention, Rabies.

2. What do I do if I find a dead bird or other wild animal?

If you find a dead animal, do not touch it or pick it up. If it is an animal other than a bird and there has been no exposure to bites, the Health Department does not need to be notified. If it is a bird that meets the following criteria, please call the health department at 541-440-3574:

• The bird has been dead less than 24 hours
• The bird is from the Corvid family (crow, raven, magpie, or jay)
• The bird was not killed by any obvious means such as injury or pesticide spraying

3. What do I do if I find a bat in my house?

Visit the Centers for Disease Control and Prevention, Bats and Rabies page for more information.

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Environmental Health - Food Handlers Training

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1. Do I need a food handler card?

If you work in a facility that serves any type of food or beverage you are required to obtain a valid food handler card within 30 days of hire.

2. How do I get a food handler card?

Please see the Online Food Handlers website. You may also get a food handler card by attending a food handler class and passing a food handler exam.

3. Where and when are classes held?

Food Handler Certification Training is offered on the first Friday of the month; classes are held from 10:00 am to 11:30 am at Douglas County Environmental Health, located at:
1036 SE Douglas
Justice Building Room 106
Roseburg, OR 97470

The exam is available in English and Spanish. The cost is $10 cash only.

View a copy of the training manual.

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Exemptions

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1. What are exemptions?

Oregon laws provide for a variety of property tax exemptions for both qualifying individuals and certain organizations. Each type of exemption has specific qualifications. Property tax exemptions are not automatic. Application for exemption must be made between January 1 and April 1 or April 15 of the year for which the exemption is being requested, depending on the type of exemption requested.

2. Who qualifies for a Veteran's Exemption?

If you are a veteran with a 40% disability, or the surviving spouse of a veteran, you may qualify for this exemption. If you are a qualifying veteran or a surviving spouse and live in your home, you may apply for and receive the exemption. An application must be made no later than April 1st of the year for which the exemption is being requested. For further information please contact the Assessor’s office at 541-440-6184.

3. Who is a veteran?

A veteran must have been a member of the United States armed forces who was discharged or released under honorable conditions. In addition, the veteran must meet one of these requirements:

• Is receiving a nonservice-connected pension from the United States Department of Veterans Affairs
• Received a combat or campaign ribbon or an expeditionary, medal for service in the Armed Forces of the United States
• Served at least 179 consecutive days beginning after January 31, 1955
• Served at least 91 consecutive days beginning on or before January 31, 1955
• Served for 178 days or less and has a disability rating from the United States Department of Veterans Affairs
• Served for 178 days or less and was discharged or released from active duty under honorable conditions because of a service-connected disability
• Served for at least one day in a combat zone

Alternate Requirements

• The attendance at a school under military orders before active enlistment or regular tour of duty is not considered active service. Normal military training for duty as a reservist or member of a National Guard unit is not considered active service for this exemption.
• The service member was discharged or released under honorable conditions because of a service-connected injury or illness before completion of the minimum service period described in the points listed above.

4. What is a property tax deferral?

The Oregon Legislature set up programs that allow qualifying property owners to delay paying property taxes on their residences, including Manufactured Structures, houseboats, multifamily, and income-producing properties.

If You Qualify for the Program

If you qualify for one of the deferral programs, the state will pay your property taxes to the county. A lien will be placed on your property. You will be charged lien recording fees, which are deferred. Interest on the deferred taxes, at 6% per year, is also deferred. The taxes must be paid, with interest, when the owner dies or sells the property, moves, or changes ownership.

5. What deferral programs may I apply for?

There are two deferral programs, one of which you may qualify for. The disabled citizen’s deferral is for Oregon homeowners, under the age of 62, who are collecting federal Social Security benefits. The senior citizens’ deferral is for Oregon homeowners, over the age of 62.

Who Can Apply

• Either husband or wife may apply, or both may apply jointly.
• Two or more people (other than a married couple) may apply for deferral as joint owners.
• You may apply for a deferral if you have a veteran’s exemption and still have property taxes to pay.
• You may be living away from the property due to medical reasons. In this case, you must send a medical statement to the Oregon Department of Revenue (DOR). It must be on letterhead from your health care provider.

6. How do I qualify for one of these deferral programs?

To qualify for either deferral program, your total household income must be less than $32,500 for the preceding year. Household income includes both taxable and nontaxable income, including Social Security and pensions. The income limit may change each year.

Qualifications

• You must have a recorded deed to the property or you must be buying the property under a recorded sales contract. You may have a revocable trust.
• You are not eligible for a deferral if you have a life estate in the property.
• For the Disabled Citizens’ Property Tax Deferral, you must be receiving federal Social Security disability benefits on December 31 of the year before you apply.
• You must send a copy of your federal Social Security award letter with your deferral application.
• For the Senior Citizens’ Property Tax Deferral, you must be at least 62 years old by April 15 of the year you apply.

7. How do I apply for a deferral?

Please contact the Assessor’s office at 541-440-6184 for the necessary applications and any additional information you may need.

8. Does a non-profit organization have to pay property taxes?

Qualifying non-profit organizations may have their property taxes canceled. The most common qualifying entities are:

• Benevolent
• Charitable organizations
• Fraternal
• Literary
• Religious
• Scientific institutions

Qualifiers for Property Which an Exemption Is Requested

Property for which an exemption is requested must be actively occupied and used by the organization in a way that furthers its stated purpose. The property must also be reasonably necessary. Any portion of the property that does not meet these criteria is subject to assessment and taxation the same as all other taxable property. The exemption is not automatic. An application must be filed with the Assessor between January 1 and April 1; unless purchased prior to July 1 in which the applicant shall file within 30 days of acquisition or change of use.

Other Properties That May Qualify

Certain leased property, real and personal, may also qualify for exemption with similar deadlines. For more information go to Property Tax Forms or contact the Assessor’s office at 541-440-4222.

9. Can a non-profit organization get an exemption on a bare piece of land to be used as a future building site?

No. The land must be in use, or groundwork and foundation started, by June 30 of the year applied for.

10. We will be buying or leasing property after the April 1 filing deadline, can we still get an exemption?

If the start date is before July 1 you have 30 days from the start/sign date to apply for the exemption.

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Farm / Forestland

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1. What are Farm and Forestland assessments?

Some properties are eligible for reduced assessments through either farm use special assessment or forest special assessment. The guidelines for qualifying for farmland are influenced by zoning. Properties in an Exclusive Farm Use (EFU) zone must be farmed with the intent to make a profit. If these properties are employed in farm activity, and there are annual sales of commodities, the properties may qualify for farm use special assessment.

Properties Zoned Other Than EFU

Properties zoned other than EFU can also qualify for farm assessment using the same guidelines, with two important differences. There are specific sales levels required and the operator must file an Internal Revenue Service (IRS) Schedule F. Sales volumes must be confirmed by the IRS Schedule F or Farm Schedule and said form must be supplied to our office on request. Non-zoned properties must prove that they have met the farm income level 3 of the past 5 years before they are eligible for farm use special assessment.

Special Assessments

Property in an EFU zone must have been farmed the prior year to be eligible for the special assessment. Property can also receive a Western Forest Special assessment and this assessment can be granted in any zone that does not prohibit logging. Forestland is identified as being held or used for the predominant purpose of growing and harvesting trees of a marketable species. The property must have at least two acres stocked with at least 200 growing conifer trees per acre. Properties can also qualify based on a formal reforestation plan.

Disqualification

If a property is removed from one of these special assessment programs, a disqualification penalty will be calculated and may be collected. The penalty is basically a 5 year recovery of the tax savings received by being under special assessment. Farm special assessed properties in an EFU zone are subject to a disqualification penalty of up to 10 years. Specific questions regarding these programs should be directed to 541-440-4222.

2. What is the difference between the RMV and the AV?

The RMV is the Assessor’s determination of the real market value of your property. If your property is receiving special use, only the specially assessed land value is added into the RMV, not the actual market value of the land receiving special use. For the actual RMV add the Improvements plus the Land plus the Land Specification Market. The AV is the value used to calculate your taxes. Typically it is the 1995 RMV minus 10% that became the 1997 Measure 50 (M50) assessed value. Each year this amount is subject to a 3% increase, plus any exception value that arises from changes to your property improvements.

3. What is the Potential Additional Tax flag that appears on some properties?

This flag is placed on properties with billed liens, properties in foreclosure or bankruptcy, and properties that have been removed from special use. When a change of use occurs, due to removal from special assessment use by owner request or from lack of use, the property is either billed for the use change or the Potential Additional Tax flag is added to the account. A property with the Potential Additional Tax flag will retain the flag until the lien is paid or the property requalifies for special use. If the property qualifies for special use it will begin ’working’ off the lien. The liens are calculated for either 5 or 10 years depending on the zoning.

4. What does Potential Tax Liability mean?

This statement identifies all properties that are receiving a special assessment on their land, farm or forest. The flag informs the owner that if the land-use changes from special use there is the possibility of an additional tax to the property. This notation is also helpful to title companies, realtors, and potential buyers (in some cases, properties could be flagged for some sewer liens or road district liens).

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Home - FAQs

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1. How do I pay my city water bill?

Answer goes here...

2. How do I get a new trash can lid?

Answer goes here...

3. How do I apply for a job with the City?

Answer goes here...

4. My trash didn't get picked up, what should I do now?

Answer goes here...

5. How do I get a garage sale permit?

Answer goes here...

6. How can I see the agenda for an upcoming City Council or Board meeting?

Answer goes here...

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Human Resources - Benefits

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1. What do I do if I get married?

• Notify your department so they can process a personnel action form (PAF) to update your employment records. Be sure to inform your department of any name or address change.
• If you would like to add your new spouse as a dependent on your medical/dental insurance, you must do so within 31 days of the date of the marriage. If not done within 31 days, you must wait until open enrollment for another opportunity to add your spouse. You can add your spouse by logging into your CIS profile and entering an enrollment change. You will need to upload a copy of your marriage certificate.
• Update your PERS beneficiary designations, W4 information and CIS beneficiary designations, if desired.

For more information contact Human Resources via email at hr@co.douglas.or.us or call (541) 440-4405.

2. What do I do if I become legally separated or divorced?

• Remove dependent(s) who are no longer eligible from insurance coverage within 31 days of the dissolution of your marriage/legal separation. You can remove dependent(s) by logging into your CIS profile and entering an enrollment change. You will need to upload supporting documentation. Dependent(s) removed from coverage will receive an offer to continue insurance (COBRA) from CIS.
• Update your PERS beneficiary designations, W4 information and CIS beneficiary designations, if desired.

For more information contact Human Resources via email at hr@co.douglas.or.us or call (541) 440-4405.

3. What do I do if I have or adopt a baby?

• Add newly eligible dependents to insurance within 31 days of birth (or adoption finalization). If not done within 31 days, you must wait until open enrollment for another opportunity to add newly eligible dependents. You can add new dependents by logging into your CIS profile and entering an enrollment change. You will need to upload supporting documentation.
• Update your PERS beneficiary designations, W4 information and CIS beneficiary designations, if desired.

For more information contact Human Resources via email at hr@co.douglas.or.us or call (541) 440-4405.

4. What happens if I have a child who reaches the dependent age limit (age 26)?

Children may remain a dependent for health benefit purposes until the end of the month in which they turn 26. CIS will send a COBRA continuation notice to dependent children approximately one month before their coverage ends. Coverage beyond age 26 is allowed for children who are incapacitated due to a physical, mental or developmental disability that occurred before the child’s 26th birthday. Supporting documentation is required.

For more information contact Human Resources via email at hr@co.douglas.or.us or call (541) 440-4405.

5. What do I do if I have a death in the family?

You Need to Do/Know

• Check to see if you are enrolled in voluntary life coverage which may apply.
• Update your PERS beneficiary designations, W4 information and CIS beneficiary designations, if desired.

For More Information

• For more information contact Human Resources via email at hr@co.douglas.or.us or call (541) 440-4405. 
• You may also log in to your CIS benefits profile to see if you elected any voluntary life coverage. 
• Contact your supervisor or see Personnel Rule 9 (PDF) regarding needed leave time. 

6. What do I do when I retire?

You Need to Do/Know

• Make a counseling appointment with PERS for retirement planning, and if applicable, your deferred compensation plan carrier.
• Give appropriate notice to your supervisor.
• You will receive information from CIS regarding the insurance options available to retirees.
• Enjoy!

For More Information

• For more information contact Human Resources via email at hr@co.douglas.or.us or call (541) 440-4405.
• You may also see Personnel Rule 17 (PDF) and Personnel Rule 19 (PDF) . 
• Contact any optional insurances in which you are enrolled regarding continuation/conversion options. 

7. What do I do if I leave county employment?

You Need to Do/Know

• Provide at least two-weeks notice to your supervisor/make arrangements for final check
• You may have a number of options for your PERS account
• You and any eligible dependents will receive information from CIS regarding eligibility for COBRA insurance continuation

For More Information

• See Personnel Rule 10 (PDF)
• See Personnel Rule 19 (PDF) regarding insurance eligibility and continuation
• Contact optional insurances in which you are enrolled regarding conversion/continuation options
• Contact PERS

8. When can I change something in my benefit plans?

• You may change your plan selection once per year during open enrollment, to be effective January 1 of each calendar year.
• Changes are allowed for certain qualifying events (death, divorce, marriage, etc.)

For more information contact Human Resources via email at hr@co.douglas.or.us or call (541) 440-4405.

9. What if I move?

• Notify your supervisor of your new address, so they may update your employment records.
• Update your address in your CIS profile

For more information contact Human Resources via email at hr@co.douglas.or.us or call (541) 440-4405.

10. What if I change employment status (e.g. from part-time to full-time)?

• If you are moving from a non-benefitted to a benefitted position, you will receive an employee packet regarding insurance options and waiting periods.
• If you are moving from a benefitted to a non-benefitted position, CIS will send you COBRA continuation information.

For more information view Personnel Rule 19 (PDF).

11. What is Employee Assistance Provider (EAP)?

Through CIS, Douglas County contracts with a third party to provide free, confidential short-term counseling and other services to employees and those within their households. Contact the provider directly (brochures available in the lobby of Human Resources, and as part of your new-employee packet), or email Human Resources staff. For more information see Personnel Rule 16 (PDF).

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Human Resources - Employment

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1. If I want to know about County personnel rules, where can I look?

Copies of personnel rules (PDF) are available for review at each department (administration), in Human Resources and on the Douglas County intranet. It is each employee’s responsibility to become familiar with the policies and procedures.

2. I want to transfer to another department, what do I do?

You may apply through the open recruitment process or request to be placed on the Human Resources transfer list. Either process is a confidential service between you and Human Resources. To be placed on the transfer list, you should talk to Human Resources, let us know your interests and complete an updated application.

For more information email Human Resources or view Personnel Rule 6.1.3 (PDF).

3. I am being harassed, what do I do?

If you believe you are being sexually harassed, you should tell the harasser to stop the offensive conduct and then report the incident to your supervisor. For more information email Human Resources or view Personnel Rule 6.1.3 (PDF).

4. What do I do if I want to work a second job?

To participate in paid, outside the County employment, you must submit a written request to your department head who will refer the request to Human Resources (HR) with a recommendation. HR will refer to the Board of Commissioners agreeing or disagreeing with your department head. For more information speak to your supervisor, email Human Resources, or view Personnel Rule 20 (PDF).

5. What do I do if I travel for the County?

As a part of your job, you travel for the County, you may either use a County vehicle or your private vehicle. If using your private vehicle, you are eligible for reimbursement for actual miles traveled on official business. Meals and lodging are reimbursed based on established rates and conditions.

For More Information

• Talk to your supervisor
• Email Human Resources
• View County Driver policy
• Personnel Rule 18 (PDF)

6. What do I do if I changed employment status ( i.e., from part-time to full-time)?

If you are moving from a non-benefitted to a benefitted position, you will receive an employee packet containing enrollment information regarding insurance options and waiting periods. Enrollment forms should be completed w/i the first 30 days. For more information, see Personnel Rule 19 (PDF) or email the Benefits representative in Human Resources.

7. If I have a salary change (i.e., promotion or raise) when will I get a raise?

When you receive a promotion, you may receive an immediate increase to the next higher salary rate in the new salary range. Depending on the amount of the increase, your anniversary may or may not be adjusted.

Wage raises are not automatic. As a new employee, you may be eligible for a wage increase either six months or one year from your date of hire. After a work performance evaluation is completed, you are eligible for a salary increase. Your anniversary will be changed to reflect the date of change. For more information see Personnel Rule 5 (PDF).

8. What do I do if I need time away from work?

Any time away from your job, must be authorized by your supervisor. For employees budgeted 0.50 FTE or more, sick and vacation leaves are accrued. Other leaves of absence recognized by the County are: 

• Disability Leaves
• Job-Related Leaves
• Jury Duty
• Military Leave
• Personal Leaves

For More Information

• For specific sick and vacation rates, maximums and utilization conditions, refer to Personnel Rule 9 (PDF).
• Other leaves, refer to Personnel Rule 9 (PDF)
• Email Human Resources

9. New Employee Orientation, when is it and what is it?

New Employee Orientation is held the last Tuesday of every month (with the exceptions of weeks with holidays that conflict with that day). If you are new to employment with Douglas County or have moved into a benefited position, you will be invited to the next orientation with is normally held in room 311 of the Courthouse starting at 9 am and ending at noon.

New Employee Orientation is a review of the Personnel Rules. It also covers the benefit package that is available to all benefited employees.

For More Information

• View the Personnel Rules (PDF)
• View the Benefit Package
• Email Human Resources

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Human Resources - Safety

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1. What do I do if I am injured on the job?

If injured on-the-job, you should immediately report the accident to your supervisor. You can expect to be contacted by the Risk Manager, Human Resources, who will provide the required forms to complete and monitor the recovery process. If the claim is accepted, you are entitled to necessary medical treatment and compensation for time lost. The amount of time loss (two-thirds of gross wages) is set by law. 

Employees are expected to participate in an early return-to-work program. If necessary, light duty placements can be designed until the employees can return to their regular job. The County is self-insured for workers’ compensation purposes.

For more information speak to your supervisor or email Human Services.

2. I want to report an unsafe condition, what do I do?

You must report all unsafe conditions to your immediate supervisor as soon as possible. Should you report an unsafe condition and it goes un-corrected, contact your department head. For more information speak to your supervisor or email Human Services.

3. Can I attend the Central Safety Team (CST) meeting?

All county employees are invited to attend the Central Safety Team (CST) meetings. Meetings are held on the last Thursday of the month with a workplace safety inspection being conducted every third month. For more information contact Human Resources via email at hr@co.douglas.or.us or call (541) 440-4405, or see Safety Committee Duties and Functions.

4. What types of safety training are available?

Every spring (around March) the Central Safety Team (CST) sponsors CPR/1st Aid for those employees who are interested in learning this life saving technique. Other types of training available to Departments include: 

• Bee Sting
• Bloodborne Pathogens
• Confined Space
• Defensive Driving
• Fire Extinguisher
• Hazardous Communication
• Personal Protective Equipment
• Respiratory Protection
• Skid Car

For more information contact Human Resources via email at hr@co.douglas.or.us or call (541) 440-4405.

5. I have a suggestion to improve safety, who do I tell?

If the suggestion is department specific, submit your suggestion in your monthly safety meeting or staff meeting. If your area does not hold regular meetings, take your suggestion to your immediate supervisor. If the suggestion is general and applies to other departments and county employees, submit your suggestion by email to Don Cherry or call 541-440-4405 or drop by and visit him in room 322 of the Courthouse.

For more information contact Human Resources via email at hr@co.douglas.or.us or call (541) 440-4405.

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Manufactured Structures

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1. My Manufactured Structure is still on a separate tax statement even though I filed papers to make it Exempt from title and therefore considered to be real property?

Merging a Manufactured Structure takes place once the application to exempt has been recorded. Notification of recording comes from either the Title Company or through our office, from the property owner. Taxes only need to be paid on the Manufactured Structure that is being de-titled. When a Manufactured Structure is being re-titled, the taxes on the real property account must be paid.

2. What is an MS Park Community Relations Fee (formerly the Ombudsman Fee)?

This fee was created by the 1989 Oregon Legislature whereby the owner of a personal manufactured structure assessed a fee annually through the property tax system. Funds are used primarily to provide mediation services to resolve disputes between tenants and landlords. That annual fee is $6.

3. What do I do if I want to move my Manufactured Structure?

When you have your placement permit from Planning, take it to the Assessor’s office to complete the additional forms necessary to complete your change of site request. The forms required are either the Notice of Sale/Change of Ownership or the Multi-Purpose Change form. The fee to process a trip permit is $55 plus $5 per side. The fees, and any taxes owing, must be paid in certified funds only. You will also be asked to provide the name and phone number of the transporter.

Contact

The Assessor’s Office is located at:
1036 SE Douglas Avenue
Courthouse - Room 206
Roseburg, OR 97470

4. What do I do if I want to sell my Manufactured Structure?

To complete the process, you will need to do the following:

1. Complete a three-page form called a Manufactured Structure Notice of Sale Form and a Supplemental form. Forms 2952 and 1066.
2. Submit the Department of Motor Vehicles (DMV) title or BCD ownership document signed off by the seller(s) and any lienholder(s).
3. Pay a transfer fee of $55, certified funds or cash only.
4. Pay any outstanding property taxes due as well as for the current fiscal year at the time of the transfer (July 1 to June 30).
5. All property taxes and fees must be paid with certified funds.

Contact

You may call us at 541-440-4296 to find out more information. Please be aware that tax payments are required to be secured by cash or certified funds, we do not accept personal checks for ownership transactions.

5. Moving a Manufactured Structure?

First you will need to secure a placement permit from your local Planning Department to be sure that the manufactured structure may be sited at the new location. When you have your placement permit from Planning, take it to the Assessor’s office to complete the additional forms necessary to complete your change of site request. The forms required are either the Notice of Sale/Change of Ownership or the Multi-Purpose Change form.

Fee

The fee to process a trip permit is $55 plus $5 per side. The fees, and any taxes owing, must be paid in certified funds only. You will also be asked to provide the name and phone number of the transporter. To obtain a trip permit for a Manufactured Structure moving out of Douglas County all taxes for the current fiscal year must be paid.

Change of Ownership

If there is a change of ownership then a Notice of Sale Change of Ownership form and Supplemental form will need to be submitted. If no ownership change is occurring then a Multi-Purpose Change form and a supplemental form with information regarding the new location for the Manufactured Structure will need to be submitted.

Tax Bill & What to Expect

Please be aware that when obtaining a trip permit for a Manufactured Structure, the transaction fee and tax payments must be secured by cash or certified funds, we do not accept personal checks. You will receive a tax bill from the county where the Manufactured Structure was sited on January 1st of the current year. A Manufactured Structure that moves between January 2nd and December 31st will be moved and billed at the new location in our records for the next fiscal tax year.

6. Exempting a Manufactured Structure from title?

Your Department of Motor Vehicles (DMV) title or Ownership Document may be eligible for the Exemption process if you own the land the Manufactured Structure is located on. This exemption means that the structure is recorded as part of the land account and is considered real property for all purposes. For more details on how to complete this process, please contact us at 541-440-4296 or you may contact any Title Insurance company.

7. Demolishing a Manufactured Structure?

When you demolish your Manufactured Structure, you need to:

• Pay all property taxes currently due.
• Complete the Manufactured Structure destruction certificate, obtained through the Assessor’s office.
• Submit the title or ownership document if available, as well as proof of the destruction.
• If no proof of destruction is available, a permit will be made for verification from an appraiser in our office.

8. I have recently married and I want to change my name on the ownership document of my manufactured structure and add my new spouse?

When you want to change the name on the ownership, you need to:

• Complete the Notice of Sale/Change of Ownership form.
• If there is a security interest holder on the account, they must also acknowledge this change of ownership.
• Submit your current ownership document or DMV Title.
• There is a $55 fee to create the new ownership document, any outstanding taxes must be paid as well. Certified funds only.

9. I want to add myself or the company I represent as a Security Interest Holder on a Manufactured Structure?

Complete the Manufactured Structure Security Interest Change form with documentation from the registered owner’s acceptance or acknowledgment. There is a $55 fee to create the new ownership document; any outstanding taxes must be paid as well. Certified funds only.

10. I am a landlord wishing to file for abandonment of a manufactured structure?

To start this process, you must issue a 45-day notice to the owners and security interest holders according to ORS 90.425 or 90.675 with copies being sent to the tax office and the assessor’s office. If there are further questions about the process, you may need to contact an attorney.

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Onsite Wastewater

Show All Answers

1. I want to build/place a new house on an undeveloped piece of property that has never been evaluated for septic system approval, what do I do?

Find information on the Site Evaluation page.

2. I want to replace a house with another house, but the new house will be in a different location on the property and I want to install a new system, what can I do?

Find information on the Site Evaluation page.

3. I already have an approved site evaluation (test holes were evaluated) and now I want to install a septic system, what can I do?

Find information on our Construction/Installation Permit page.

4. I have a Construction/Installation permit, but I won't have the septic system installed before the permit expires, what do I do?

Find information on our Renewal Construction Permit page.

5. I have not installed my septic system yet, and my Construction Permit is expired. It's been less than one year since the permit expiration date, what can I do?

Find information on our Renewal Construction Permit page.

6. I have not installed my septic system yet, and it's been more than one year since the permit expired, what do I do?

Find information on our Construction/Installation Permit page.

7. The property owners that I am buying the property from have a valid Construction Permit that is not expired, but they have not yet installed the septic system. No changes to the permit will be needed?

Find information on our Renewal Construction Permit page (to transfer permit).

8. My septic tank and/or drain field is failing, what do I do?

Find information on our Repair Permit page.

9. I want to add one or more bedrooms to my house, what do I do?

Find more information on our Authorization Notice page.

10. I want to replace my existing house with another house, and connect it to an existing septic system, what do I do?

Find more information on our Authorization Notice page.

11. My house burned down or was demolished, and I want to connect a new house to the existing septic system, what do I do?

Find more information on our Authorization Notice page.

12. My property has an existing septic system and the certification was issued more than five years ago, but no buildings are connected to it now. Can I connect a new house or structure?

Find more information on our Authorization Notice page.

13. I want to add a commercial business to my residence that will increase sewage flows and/or waste strength into my existing septic system, what do I do?

Find more information on our Authorization Notice page.

14. I am selling (or buying) a house, and the lender, buyer, or realtor is requiring an evaluation of the existing septic system, what do I do?

Find information on our Existing System Evaluation page.

15. I am planning to partition my existing lot into 2 or more new parcels (not a subdivision)?

Find information on the Site Evaluation page.

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Orion - Public Access

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1. What does the paid subscription to PA provide?

With a paid subscription you will be able to search by owner, in addition to address and property ID. You will also be able to see property flags and special assessments. These items denote special use, potential additional tax flags or additional taxes. There is also a property appraisal card, which shows details about a property.

2. Where do I find out if a property has special use (ie farm, forest, open space, etc)?

Under property flags (on the paid side of PA) you will see PATL, which denotes special use. PATL-NB denotes that there is an unbilled potential additional liability. You will need to call the Assessor’s office to get amount.

Under the Bills tab there is a description of the property flags that are on the properties.

Additionally, under property use you will see the property classification, which also notes the current use of the property.

3. How do I know if there is additional taxes ?

Under special assessments (on the paid side of PA) you could see multiple penalty types denoted and they will include the tax amount. Some examples are Omitted Property, Clerical Roll Correction, Late filing penalty, designated forest penalty, enterprise removal, open space add tax, unzoned farm penalty, small tract penalty, etc.

Note that all properties outside of city limits will include fire patrol charges, which are NOT tax penalties.

4. How do I find additional owners?

Under the ownership heading there will be a drop down arrow, which will show all owners.

5. How do I find additional addresses?

Additional addresses is not shown anywhere. The Assessor’s office does not track specific units or addresses on properties. If you have questions about addressing, please contact the Planning department of the city in which the property resides, or the county planning department, if outside of city limits.

6. Does the appraisal card include sketches?

No, it does not. It has always been the policy of the Douglas County Assessor’s office to not make sketches available to the public, except through our front office. 

If you need a sketch or are looking for a single diagram or two, please reach out to assessment@co.douglas.or.us and our office can help assist you.

7. What is the cost and how many license(s) are needed for an Orion-PA Subscription?

The current fee for an Orion-PA subscription which includes additional features is $85.00. (see FAQ's above) The number of licenses needed depends on the number of offices needing a subscription. Each office will need an independent license, not EACH user.

8. Where do I send payment once an invoice is received?

Once monies are received you will be emailed your credentials to log in. 

The Douglas County Assessor's Office will ONLY accept Cash, Check, or Money order. 

Please remit payment to:

Douglas County Assessor's Office

1036 SE Douglas Ave CH206

Roseburg, OR 97470

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Parks

Show All Answers

1. What are your camping rates?

Depending on location, and type of reservation, rates vary.  Please see attached PDF of current park rates.  2022 camping rates

2. What are park hours?

Day use park hours are from sunrise to sunset, unless otherwise posted.

3. How is the fishing?

It is the best it has ever been. We recommend you call the Oregon Department of Fish and Wildlife at 541-440-3353 for up to date fishing information.

4. Can a park be reserved for special events?

Exclusive use of an entire park is not allowed. We do provide special events for designated areas or portions of a park for exclusive use through our special event program.

5. Do you have WiFi in any of your parks?

Yes, we have WiFi at Windy Cove Campground and Umpqua Dunes Campground.

6. What's the difference between a Rustic cabin and a Deluxe Cabin?

Rustic cabins sleep 4 and have electricity and a microwave.  Deluxe cabins sleep 2-4 and have a kitchenette and bathroom.  Both types of cabins have picnic tables and a fire pit outside. 

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Parks - Camping

Show All Answers

1. Are campfires allowed?

Campfires are allowed in designated fire pits only, pursuant to the current regulations in effect by the Douglas Forest Protection Association. For inland information, call 541-672-6507 or check online at the Douglas Forest Protective Association website. For coastal information, call 541-267-3161 or check online at the Coos Forest Protective Association website.  We will also keep an update on our phone lines at 541-957-7001 OPTION 2.  

2. What is a campsite?

A campsite is defined as a physical site consisting of parking space for one camping unit and one tow vehicle.

3. What are camper stay limits?

Maximum stay seasonal limits:

 Coast-Peak Season: May 1 to October 31: 14 nights

 Coast-Low Season: November 1 to April 30: 30 nights

 Inland-Peak Season: Memorial Day weekend thru Labor Day: 14 nights

 Inland-Low Season: Day after Labor Day thru Thursday before Memorial Day Weekend: 30 nights

 Regardless of the start date, the end date of a planned stay will determine the applicable season for maximum nights allowed.

 Any stay over 30 days but less than 90 days will require a long-term agreement.

No customer will be allowed to stay more than 90 days without prior approval of the Park’s Director. This will be accomplished thru an extension of an existing long-term agreement subject to a recommendation of the Park’s Coordinator.

.

4. What are check-in and check-out times?

Check in time is 2:30PM, and check out time is 11:00AM. This applies to all campsites, cabins and yurts.

If your spot is ready you may check in no earlier the noon. 

5. What Is a camping unit?

A camping unit is defined as any unit that is used for sleeping such as:

• 5th wheels
• Camper vans
• Motor homes
• Pickups with canopy or camper
• Tents

6. What is a tow vehicle?

A tow vehicle is either the vehicle being towed or the vehicle towing the camping unit. Any other vehicles are to be considered extra vehicles.

7. Is an additional tent allowed in a site with a camping unit?

A small tent is allowed to accompany the primary camping unit in the campsite. A small tent is defined as a tent designed to be occupied by no more than two people. Any larger tents must be placed in another site and pay the appropriate fee.

8. How do I change or cancel a reservation?

Changes and/or cancellations must be made in accordance with the cancellation policy of the particular site that you have reserved. For any cancellations, changes, and rescheduling please contact the office at 541-957-7001, Monday through Friday, between the hours of 9AM and 4:30PM or email us at parks@co.douglas.or.us.  

9. What options do I have at Mildred Kanipe Campground?

We offer fifteen (15) non hook-up equestrian sites that require a horse or similar animal.  There are also six (6) non hook-up sites that allow you to enjoy the park with a tent or RV.

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Parks - Discounts

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1. Is there a disabled veteran discount?

Douglas County Parks honors the Oregon Parks and Recreation Department’s Special Access Pass for Disabled Veterans. The pass can be used for 10 nights per year free camping. Five nights can be used per any 30 day period. Group sites, yurts and cabins are not eligible. Additional fees for extra vehicles, etc. may be applicable.

The Special Access Pass must be presented at time of registration. The pass must be displayed in your vehicle at all times.

As of Oct. 2021, phone reservations will be accepted.  Click here for more information  See policy for full details.

2. Is there a Douglas County resident discount?

The Douglas County Park Department currently offers a $2 discount on individual campsites only for Douglas County residents with proof of residency. The discount does not apply to group camping, pavilions, yurts or cabins.  Please show your State ID to the host on duty during your stay to qualify.

3. Are there seasonal rates?

No. Not in the sense of Winter V Summer.  We do have Holiday and event rates for most parks.  This is a $20.00 per day increase on normal rates for regular sites, cabins and yurts. $60.00 per day increase for group sites.

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Parks - Permitted Items

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1. Is alcohol allowed?

Alcohol is permitted at most County Parks and Campgrounds. With the following exceptions:

• No alcohol at the off-highway vehicle staging area
• No alcohol in the Oregon Dunes National Recreation Area
• No alcohol in sand camping
• No alcohol on open sand
• Not allowed to sell alcohol without a permit

2. Are dogs allowed?

Dogs are allowed, provided they’re on a leash and under the control of their owner. The exception is at River Forks Park between May 15 and September 15.

3. Are firearms allowed?

Firearms are allowed, but they may not be discharged.

4. Are fireworks allowed?

No, fireworks are not allowed due to fire restrictions and risks.

5. Is gold panning allowed?

It depends. Check with the Department of State Lands and Bureau of Land Management for the rules.

6. Is hunting allowed?

Hunting is generally not allowed. Park ordinances allow for waterfowl hunting on Galesville Reservoir and Ben Irving Reservoir in designated wildlife areas only. Ben Irving has a designated wildlife area at the west end of the lake. Galesville has a designated wildlife area on the east end of the lake and is also electric motors only (see our facilities for maps of the reservoirs). You are allowed to hunt from a boat and must comply with all applicable Fish and Wildlife regulations pertaining to waterfowl hunting.

7. Is metal detecting allowed?

Metal detecting is allowed with a permit. The collection of historic or prehistoric artifacts from beneath or above the ground or disturbing the ground is not allowed per state law. Please click here for a PDF permit application. You may also apply in our office.

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Personal Property

Show All Answers

1. What is personal property?

Taxable personal property includes machinery, equipment, furniture, fixtures, etc. held for use in a business. This includes property not currently in use, and property held in storage.

2. How is personal property assessed?

The Assessor is responsible to value and assess all taxable personal property that is located in the county on January 1st each year at 100% of its real market value (RMV). Oregon law requires that each individual, partnership, firm, or corporation having taxable personal property in their possession or control, must file a return listing all property by March 15th each year.

3. How do I complete the Confidential Personal Property Return?

If you filed a return in prior years, you will file online. If you are filing for the first time, you must complete the entire form with these steps:

• Verify property location, name, and mailing address.
• Complete Schedules 1 through 4 and the Taxpayer’s Declaration.
• Include a detailed, itemized list for Schedule 5.
• Return the completed form and asset list to the assessor’s office located at:
  1036 SE Douglas Avenue
  Roseburg, OR 97470

4. The equipment I use is my personal equipment; must I report it?

Yes. You must report all personal property that is associated and used in the ordinary course of business. Example: John operates an auto repair shop and uses his personal tools in the business. The tools are taxable as business personal property and must be reported.

5. The equipment I use was a gift to me. How do I report this equipment?

You will report the equipment and estimate the current market value. Enter your estimate of value in the Owner’s Opinion of Market Value box, and add a note stating that the asset was a gift. When estimating the equipment’s value consider what it would cost to replace the asset, or if you were to sell that asset, the price you would accept.

6. We have incorporated since our last filing and the assets do not belong to the corporation, do we still have to report them?

Yes. You must report all personal property used in conjunction with the business regardless of whether the assets are borrowed, owned, leased, rented, or from your home. Report leased and rented property on Schedule 1.

7. Most of the equipment I use belongs to friends and family members. I have no idea of the equipment cost. Must I report equipment I do not own?

Yes, you must report all personal property used in your business. You will report rented or leased property on Schedule 1 and include all information requested in that schedule. Oregon law requires both lessor/lessee and owner/renter to report. If you do not know the cost information of the property, provide your opinion of value with a notation that cost information is not available.

8. I only rent an office and all the furniture and equipment belongs to the landlord. Do I still have to complete the personal property form?

Yes. Explain your situation and provide the landlord’s name and mailing address, along with a full list of all assets. Do not forget to report any small items you own, including any personal items you brought from home, and supplies.

9. I lease all my equipment. Must I still complete a Personal Property return?

Yes. You must complete Schedule 1 of the return. Refer to question 7 about using others’ equipment for more information.

10. I have a business in my home. Do I need to file a Personal Property Return?

Yes. All equipment used in your home business is business personal property. Report the full cost of all equipment. Do not prorate the cost based on personal use versus business use.

11. What are supplies?

Supplies are any item consumed in your business. Examples include:

• Calculator tape
• Cleaning supplies
• Envelopes
• Fuel
• Office supplies
• Paper
• Pencils
• Printer cartridges
• Spare parts
• Toner

Inventory

Supplies vary widely depending on the type of business. Materials or supplies that become part of the finished product are considered inventory and therefore not taxable.

12. May I amend my return after it has been filed?

There is no provision in Oregon law to amend a return. However, if you made an error on your return, or have additional information to report, email Personal Property or call the Assessor’s office at 541-440-4222.

13. Why don't you lower the values on my asset list?

The asset list does not contain values. The asset list is simply a convenience for you so you do not have to re-list all Schedule 5 property each year.

14. I went out of business prior to January 1st. Must I file a return?

Yes. You must report when you closed, and what you did with the personal property asset

15. I sold my business. Do I need to report this information?

Yes. Notify our office at 541-440-4222 regarding the sale and we will contact the new owner.

16. Does the Assessor prorate taxes between buyer and seller when a business is sold?

No. Any arrangement regarding personal property tax liability is the responsibility of the buyer and seller.

17. I went out of business on January 15th, do I need to file a return and pay personal property taxes?

Yes. The law requires that all taxable personal property be assessed as of 1 am, January 1st regardless of what transpires after that date.

18. I was not open for business on January 1st. Do I need to report?

Yes. A business may not be open for business but may have taxable personal property. For example, on January 1st a pizza parlor is under construction and nearly ready for opening. Although the business is not yet open, the assets are in the owner’s possession (furniture, ovens, signage, cash registers, supplies, etc.) and are taxable as of January 1st.

19. How much is the late filing penalty?

The penalty is a percentage of the tax and is determined by the date the return is filed. Returns filed after March 15th and on or before June 1st are subject to a 5% penalty; after June 1st and on or before August 1st the penalty is 25%; and after August 1st the penalty is 50%. If you do not file a return you will receive a 50% penalty.

20. We are an exempt organization. Do we need to file a personal property return?

Yes. Property tax exemption is not automatic. You must file an application for exemption with our office and certain criteria must be met.

21. We are a non-profit organization, why are we paying taxes on our personal property?

Exempt status is not automatically granted, you must make an application with our office and meet certain criteria. If an exemption is granted it is for owned property only, you still have to report leased or rented property and make a separate application for that property.

22. What happens if I refuse to file a Personal Property return?

If a property owner refuses to file the return, the Assessor is required to use the best information available to estimate the real market value of the property. In addition, a 50% penalty for failure to file the return will also be imposed.

23. How do I know if my business is located in Douglas County?

The following list identifies the cities and towns located within Douglas County, Oregon. An asterisk (*) indicates that the entity is not incorporated.

• Ada*
• Ash Valley*
• Azalea*
• Camas Valley
• Canyonville
• Curtin*
• Days Creek*
• Diamond Lake*
• Dillard*
• Dixonville*
• Drain
• Elkton
• Gardiner*
• Glendale
• Glide*
• Green*
• Idleyld Park*
• Lemolo*
• Lookingglass*
• Loon Lake*
• Milo*
• Myrtle Creek
• Oakland
• Quines Creek*
• Reedsport
• Rice Hill*
• Riddle
• Roseburg
• Salmon Harbor*
• Scottsburg*
• Smith River*
• Steamboat*
• Sutherlin
• Tenmile*
• Tiller*
• Toketee*
• Tri-City*
• Umpqua*
• Wilbur*
• Winchester*
• Winchester Bay*
• Winston
• Yoncalla

24. How do I contact the Assessor's Personal Property Section?

Douglas County Courthouse
1036 SE Douglas
Room 206, Main Floor
Roseburg, OR 97470
Phone: 541-440-6105
Fax: 541-957-2091

Hours
Monday through Friday
8 am to 5 pm

Friday
Closed

Appointments are recommended

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Public Records Requests

Show All Answers

1. How Do I Submit a Public Records Request?

All public records requests for Douglas County Government need to be submitted in writing utilizing our public records request form.  We ask that you be as specific as possible with your request.  When completing the form, please provide all of your contact information, a detailed description of the documents requested, which County Department you believe retains the records and a very specific timeline.   Any additional details or background you can provide about the request is appreciated.

The form is available in person in the Douglas County Public Affairs Office, Room 320 at the Douglas County Courthouse located at 1036 SE Douglas Avenue, Roseburg, Oregon or by downloading the form from our website at https://douglascounty-oregon.us/529/Public-Records-Request.  Completed public records request forms must be submitted to the Douglas County Public Affairs Office by email at dcinfo@co.douglas.or.us; in person or by mail to Douglas County PIO, 1036 SE Douglas Avenue, CH Room 320, Roseburg, Oregon 97470.  If you have questions about the process, you can contact the Douglas County Public Affairs Office at (541) 957-4896 or (541) 440-4493. 

2. What is a Public Record?

Public records are documents containing information relating to the conduct of a public bodies business to which that agency or government office is the custodian. Not every document requested is considered a public records request.  County Departments will let you know if the documents you are requesting need to go through our public records request process.  For example, if you are not the homeowner, landowner, complainant, defendant or petitioner of the original documents, then they will be considered public records and there for a public records request is needed. Additionally, if the documents require legal review for copyright, proprietary, confidentiality, privileged information or items exemption from disclosure, then it will be considered public records and there for a public records request is needed.  Per Oregon Revised Statutes 192.411, public records requests are documents that include handwritten, typed, photographed, electronic or other records, such as:

1. Letters
2. Contracts
3. Memos
4. Notes
5. Records
6. Assessments
7. Proposals
8. Bids
9. Agreements
10. Applications
11. Studies
12. Files
13. Pictures
14. Diagrams
15. Emails
16. Videos
17. Recordings
18. Sounds/Audio
19. Symbols
20. Combinations of any of these mediums

3. What are the Guidelines for Public Records Requests?

Most records are available for public inspection, except those that require review or redaction by legal counsel prior to inspection.   All records in our custody remain the property of Douglas County government. Requestors are not allowed to alter, add or remove anything from these records.  Requestors may not photograph documents. Allowing the inspection and/or copying of public records in the custody of Douglas County is not meant to waive or restrict any    If and when prudent, legal review will need to take place. 

4. Are There Any Public Records That I May Not Inspect or Copy?

There are numerous exceptions to the public records laws which allow a public body to refuse to disclose public records. Per Oregon Revised Statutes 192.311 to 192.479, public bodies are required to make available for inspection and copying, subject to any applicable exemptions (legal review, proprietary information or personal identifying information), only those records that exist in our custody at the time of the request.  If the County denies your request to review the public record(s), a written explanation of the reason for denial will be forwarded to you by the custodian within a reasonable amount of time.

5. What if I Have a Question About the Contents of a Public Document?

While you are free to ask any questions that you may have, please keep in mind that public bodies are not required to explain or answer questions about their public records, nor are they required to create public records where none exist. 

6. When Will I Be Able to Inspect or Receive Copies of the Documents?

Public records requests are processed in the order in which they are received.  If the requestor submits more than one public records request, we will process and complete the first request before proceeding with any additional request(s).  Per Oregon Revised Statutes 192.329, the County has five business days to initially respond to your request (unless extenuating circumstances exist). Our initial written response will be a confirmation of receipt of your public records request, a notification that we are not the custodians of these records, an explanation of where the records are already publicly available or a request for more information about your request.  It will be followed by a ten business day response window, in which we will respond with the documents that are available, a request for submitter to narrow the scope of their request, a proposed timeline for receipt of records and/or an estimate of the cost responsive to their request.  We try to be as responsive as possible and make every attempt to close the request in a prompt manner.  If there is a fee associated with the request, the requestor has 60 days to pay the fee or the records request will be closed.  

Exceptions to the timeline established by ORS 192.324 do not apply to a public body if compliance would be impracticable because:

1. The staff or volunteers necessary to complete a response to the public records request are unavailable.
2. Compliance would demonstrably impede the public body’s ability to perform other necessary services.
3. A large volume of public records requests being simultaneously processed by the public body.
4. For purposes of this section, staff members or volunteers who are on leave, vacation or are not scheduled to work is considered to be unavailable.
5. A public body that cannot comply with the time periods established by ORS 192.324 for a reason listed above shall, as soon as practicable and without unreasonable delay, acknowledge a public records request and complete the response to the request.

7. What Will it Cost to Obtain the Documents That I Seek?

Per Oregon Revised Statutes 192.324, Douglas County is entitled to recover its actual costs incurred in fulfilling your request. For copies of public documents, this may include both the cost of photocopying the documents and the staff time necessary to research, locate and copy them. For inspection requests, it may include the staff time necessary to locate the documents to make them available to you, as well as any required legal review. County documents come in a variety of sizes and may be retained in either paper or electronic format. Therefore, the cost of filling your request will depend on the type of document that you ask to inspect or copy.  Therefore, there could be a fee associated with inspection of documents, as well as copies of records either in print or electronically.

8. When Must I Pay the Fee Associated with My Request?

Douglas County requires that an estimate of the costs involved in fulfilling your request be paid before any work is performed and before documents are made available to you.

1. If you pay the estimate and the actual costs are more, you will be required to pay the difference.
2. If you pay the estimate and the actual cost is less, the difference will be refunded to you.

9. What if I Have a Request for the Douglas County Sheriff's Office?

The Douglas County Sheriff's Office has their own public records request form and procedure. Please make sure you complete their form if you are asking for documents from the Sheriff's Office.  The form is available in person in the Douglas County Sheriff’s Office, Room 210 at the Douglas County Courthouse (Justice Building) located at 1036 SE Douglas Avenue, Roseburg, Oregon or by downloading the form from our website at https://douglascounty-oregon.us/529/Public-Records-Request.  Completed public records request forms must be submitted to the Douglas County Sheriff’s Office by email at dcsoinfo@co.douglas.or.us; in person or by mail to DCSO at 1036 SE Douglas Avenue, JB Room 320, Roseburg, Oregon 97470. If you have questions about the process, you can contact the Douglas County Sheriff’s Office at (541) 440-4463. 

10. What if I Need Copies of Criminal Records, Court Documents, Citations, Custody Cases, Divorce Papers or Arrest Records?

If you are seeking records related to criminal matters, court cases or documents, tickets or citations given to you by a law enforcement officer, or arrest records, you will need to contact the Douglas County Circuit Court, the Douglas County Sheriff’s Office, or the respective law enforcement agency of record.   Douglas County Circuit Court is a function of the State of Oregon, and not the County, so we are not the custodian of those records. 

11. What is Your Policy on Public Records Requests?

The Douglas County Board of Commissioners adopted a policy regarding public records requests on January 25, 2006.  To review the policy, click here.  

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Residential Property

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1. How is residential property appraised?

Residential and rural properties are appraised under a mass appraisal system that conforms to State laws and Administrative Rules. Values-based on market sales are established for each property, as well as a reduced Measure 50 (M50) value. That value, called the Maximum Assessed Value (MAV), is the 1995 to 1996 tax year value less than 10%. That value may not increase by more than 3% each year.

Market-Related Cost Approach

Residential and rural properties are appraised using a market-related cost approach. Sales of properties within a given market area, or an area of similar properties, are compiled and analyzed to develop the data used to appraise all similar properties within that given area. Once these values are established, they are monitored yearly using sales that occur within these areas by comparing those sales prices to their Real Market Value (RMV). If the average property sales price is higher than the RMV, the properties in that area are adjusted to reflect the change in the market.

2. I recently purchased my newer house and there is no improvement value on my tax statement. Why not?

Construction on your ’new’ home probably began after January 1st. Because January 1st is the assessment we cannot tax you for the property that was not in existence on that date. That portion of your house that is complete on January 1st of the next year will appear on your next tax statement.

3. You have valued my house for more than it cost me to build it; why is that?

Cost and value are not always the same thing. Our conclusion of Real Market Value (RMV) is based on what the property would sell for in an open market transaction. Not everyone can build their own home; those who can benefit from not paying labor costs and see these savings reflected in the sales price of their property.

4. I'm going to build a new garage/carport or add concrete/blacktop to my property. What will my taxes be?

If the Assessor’s Real Market Valye (RMV) for the new addition is less than $10,000 the value will be added to your RMV only. Under the M50 guidelines, you will not be assessed or taxed for additions under $10,000 unless they fall under the 5 year $25,000 category.

5. Which is less expensive, blacktop or concrete?

Blacktop is approximately half the value of concrete.

6. Are portable buildings and garden sheds taxable?

Yes, both are taxable.

7. I didn't need a permit for my swimming pool, is it taxable?

Yes. All in-ground gunite, fiberglass, and vinyl lined pools are taxable. A building permit is not required for the actual pool itself. However, electrical and mechanical permits are required. Since many property owners do not obtain the required permits, it is typically upon discovery that most pools are added to the assessment roll. All outdoor pools receive a 50% seasonal use discount. Above ground, pools are not taxable, but extensive wood decking or concrete may be.

8. I need an appraisal to get a loan, can you do that for me?

No. You must contact an independent fee appraiser for your loan appraisal.

9. Do I have to let an appraiser on my property?

No you do not. However, without a physical appraisal, we will use the best information available to us and the resulting Real Market Value (RMV) may not be a true reflection of your property.

10. Why are my neighbor's taxes lower than mine?

There are a variety of reasons for the differences in taxes and they vary from property to property. There may exemptions or special assessments involved. Value differences may also result due to the quality of:

• Building size
• Construction
• Location
• Number of outbuildings
• Zoning

11. Will you review my property value without an appeal being filed?

Yes, appraiser field inspections are usually made between January 1st and June 30th. Reviews may be requested during this time but values will reflect the condition of the property as of the January 1st assessment date. ORS 308.204 allows the Assessor to make changes to reduce values in the fall after values have been certified on September 25th. Receipt of the fall tax statement is typically why a property owner requests a value review. Before an action can be taken, a Value Modification Review Request form needs to be filed with the Assessor explaining the reason for the review.

Appeal

If the property owner is not satisfied with the Assessor’s recommendation, an appeal may be filed with the Board of Property Tax Appeals (BOPTA) by December 31st.

12. Why am I not being taxed on my sales price?

First, our assessments are based upon a ’mass’ appraisal system; one sale does not set the market. Second, conditions of the sale and whether it was an arms-length transaction are also factors to be considered.

13. If I find an error in the square footage of my house or the acreage of my property can a correction be made?

Yes. You must file an application with the Assessor and provide documentation of the error.

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Reviews / Appeals

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1. If my Real Market Value is reduced, why won’t my taxes be reduced?

With the enactment of Measure 50 in 1997, there is no link or connection between the Real Market Value (RMV) and the MAV, except for the first year “new property” is placed on the tax rolls. RMV is adjusted up or down each year based on market conditions. The Maximum Assessed Value generally increases by 3% per year (per statute) unless changes are made to the property. You pay taxes on the lower of the two values and this is called the Assessed Value.

2. If I file an Appeal, do I still pay my property taxes?

Yes, if you choose not to pay your taxes as they become due, you will not receive any applicable discount and if you are unsuccessful in your appeal to the Board of Property Tax Appeals, you will be charged interest on the past due tax at 1 1/3% per month as required by statute. If you pay your taxes and are successful in your appeal to the Board of Property Tax Appeals, you will receive a refund, plus interest of 1% per month from the date of payment. If you are successful in your appeal, the Tax Collector will issue a refund or adjust your taxes based upon the Board of Property Tax Appeals (BOPTA’s) order – no action is necessary on your part. Allow approximately 6 to 8 weeks from the date of the order for this adjustment.

3. What happens after I file an Appeal?

You will most likely be contacted by a representative of the Assessor’s Office prior to the hearing, as part of the normal process of reviewing the property’s value and addressing any issues expressed on your appeal form. When your property is under appeal, the Assessor becomes a party of the value dispute, and because of this will try to render a fair and impartial review of the value. Be patient. All appeals to the Board of Property Tax Appeals will be heard within the required period allowed by law.

4. What if both parties come to an agreement of value before the Board meets?

This is called a stipulation. This stipulation can then be forwarded to the Board of Property Tax Appeals for consideration. This is intended to speed up the process for all parties involved, and you may not need to appear at the hearing.

5. What if both parties still disagree as to the value of the property?

Then your appeal will proceed forward and be decided by the Board of Property Tax Appeals.

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Wildfire

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1. What if my property was damaged/destroyed by wildfires?

Contact the Douglas County Assessor’s office at 541-440-4222 to complete the Act of God (AOG) application. Applications must be submitted for AOG review - this does not happen automatically. The Assessor’s Office has a direct link to the AOG form "Application for Proration of Property Taxes due to Damage by Fire or Act of God (PDF)."

2. How do I receive my tax statement if I am currently displaced due to wildfires?

We want to assure all of our fire-displaced taxpayers that there are means to get them their tax statement(s). If you know the address where you will be able to receive mail, contact our office with the temporary address. The Tax office can also email statements. If displacement results in a permanent change of mailing address, please complete the Assessor’s office address change form (PDF). Changing your address with the post office does not update your tax statement mailing address and tax statements are unable to be forwarded.